Multi-technical

Multitrade maintenance involves servicing, maintaining, repairing, and modernizing multiple building systems within a single facility or across an entire property portfolio, including electrical systems, heating, air conditioning, ventilation, plumbing, locksmith services, automatic doors, rolling shutters, fire protection systems, elevators, and access control.

Companies specializing in multitrade maintenance work across a wide range of facilities, including office buildings, industrial sites, apartment complexes, public buildings, educational facilities, healthcare organizations, and commercial properties.

Their daily operations involve scheduled preventive maintenance, emergency service calls, regulatory compliance, technician certifications, quotations, invoicing, complex maintenance contracts, and the constant need to keep critical equipment operating safely and efficiently.

In this environment, success depends on more than technical expertise alone. It also requires the ability to schedule field operations efficiently, centralize business information, maintain complete service traceability, and monitor the profitability of every maintenance contract.

Designed by and for service companies, Simpleter is an all-in-one Field Service ERP that centralizes every aspect of your business, making life easier for both office staff and field technicians.

In your industry, you need to:

• Schedule preventive maintenance, corrective maintenance, and emergency service calls
• Meet the response times and service levels defined in your Service Level Agreements (SLAs)
• Coordinate multiple trades and technicians with different skills and certifications
• Manage thousands of assets across multiple customer sites
• Maintain a complete service history for every building and asset
• Coordinate both in-house teams and subcontractors
• Quickly generate service reports, digital maintenance checklists, and compliance certificates
• Create quotes, manage supplier purchase orders, and track deliveries
• Invoice completed work quickly and accurately
• Monitor the profitability of every maintenance contract, customer, and site

Simpleter is an all-in-one Field Service ERP purpose-built for maintenance and service companies.

Unlike a standalone Field Service Management (FSM) solution, Simpleter also centralizes your sales, operations, and financial management in a single platform.

From the initial service request to quoting, purchasing, scheduling, field execution, invoicing, and payment collection, Simpleter manages your entire service delivery process in one integrated solution.

Key Features of Simpleter

Schedule Every Job Efficiently

Simpleter's intelligent scheduling engine helps you plan jobs based on:

• technician skills and certifications
• availability
• geographic service areas
• job priorities
• maintenance contracts
• emergency service calls

With just a few clicks, your operations managers gain a complete view of all field teams and optimize daily routes for maximum efficiency.

Centralize Customer and Site Information

Every customer site includes a complete service history, including:

• service requirements and site-specific instructions
• completed jobs
• before-and-after photos
• technical documentation
• service reports
• quotes
• invoices
• technician notes

All this information is instantly accessible from the office or in the field.

Give Your Field Technicians Everything They Need

With the Simpleter mobile app, every field technician has instant access to:

• their daily schedule
• customer site details
• the work order
• one-tap navigation with Google Maps or Waze
• the complete service history
• previous photos
• job-specific procedures
• digital maintenance checklists
• technical documentation

Technicians can also complete service reports, capture photos, and collect the customer's signature directly from their smartphone.

Automate Your Maintenance Contracts

Simpleter simplifies maintenance contract management with:

• automatic scheduling of recurring maintenance visits
• smart alerts for upcoming contract deadlines, completed but unbilled jobs, outstanding quotes to prepare, and overdue unpaid invoices requiring follow-up
• real-time monitoring of SLA response times and contractual service commitments

Reduce missed tasks, stay compliant with your contractual obligations, and deliver a more reliable service.

Create Professional Quotes in Minutes

Simpleter helps you generate accurate quotes quickly with:

• standard quotes using predefined sales markups, fixed-price packages, cost prices, purchase and sales prices, a product catalog, and a subcontractor database
• structured project quotes using the integrated work library
• chapter-based pricing
• customer-specific unit price lists

Save valuable time while delivering consistent, professional quotes.

Manage Purchasing and Suppliers

Track your material purchases and service orders directly from your ERP:

• supplier database
• product catalog
• draft, pending, and approved purchase orders
• delivery and goods receipt tracking
• automatic alerts for delayed deliveries

Operations managers can instantly verify whether the required materials are available before scheduling a job.

Invoice Faster

Based on completed jobs, Simpleter automatically generates invoices, tracks payments, identifies billing disputes, and automates overdue payment reminders.

Reduce administrative workload, accelerate cash flow, and get paid faster.

Give Your Customers a Powerful Customer Web Portal

Your customers have access to a secure online portal where they can view:

• service requests
• scheduled jobs and their progress
• service reports
• photos
• approved and pending quotes
• invoices (issued, due, paid, and overdue)
• key performance indicators (KPIs)

By providing complete transparency, you improve customer satisfaction while reducing incoming calls and email inquiries.

Why Choose Simpleter for Your Multitrade Maintenance Business?

Simpleter is a Field Service ERP purpose-built for service companies. One integrated platform that replaces multiple disconnected software solutions.

• Native integration of scheduling, CRM, field service management, quoting, purchasing, invoicing, and a customer portal
• A simple, intuitive mobile app that works even without an internet connection
• Complete service history for every customer, site, and asset
• Comprehensive maintenance contract management
• Subcontractor management, including quote requests and service agreements
• Built-in job costing, analytical reporting, and real-time dashboards
• Fast implementation with guidance from industry experts

FAQ

What Is the Best Software for Managing a Multitrade Maintenance Business?

A Field Service ERP centralizes scheduling, maintenance contracts, work orders, quoting, purchasing, invoicing, and business analytics in a single platform. By eliminating duplicate data entry, you gain complete visibility into your field operations and improve overall efficiency.

How Can You Manage Maintenance Contracts More Efficiently?

By automating recurring maintenance visits, contract rules, work order management, invoicing rules, and renewal alerts, you can meet your contractual commitments while reducing manual work and minimizing missed tasks.

How Can You Improve Technician Productivity?

Give your field technicians instant access to everything they need through a mobile app before arriving on site: service history, technical documents, job procedures, digital maintenance checklists, GPS navigation, and electronic service reports.

How Can You Track the Profitability of Every Maintenance Contract?

With built-in job costing and profitability analysis, you can compare labor hours, material consumption, purchasing costs, revenue, and margins for every contract, customer, or site in real time.

Is Simpleter Suitable for Small and Mid-Sized Multitrade Maintenance Companies?

Yes. Simpleter is designed for small and mid-sized service companies as well as larger organizations. It brings scheduling, field service, sales, purchasing, invoicing, and financial management together in a single, scalable Field Service ERP that is easy to implement and grows with your business.