Propreté
Cleaning sector : Improve responsiveness and performance
The cleaning sector involves managing a large number of sites to be maintained, recurring and urgent interventions to be planned and monitored, and quality controls to be carried out. Added to this list are part-time work and different types of employment contracts for employees and service providers to manage.
The cleaning and related services sector demands precise management of recurring and urgent schedules, personnel, contracts (customers and employees) and service quality. Margins are tight, staff are often mobile, and unforeseen events are frequent.
In your sector, you must:
- Manage multi-site teams with complex schedules: recurring tasks, emergencies, part-time workers, flexible hours, replacements
- Ensure employee attendance and punctuality, and track their activity
- Monitor contracts at various frequencies: daily, weekly, monthly, annually
- Conduct quality audit and manage non-compliance issues
- Produce clear quotes and automatic invoices according to the contract
- Place orders for supplies
- Track actual profitability: by site, by customer, by type of service
- Ensure exports to payroll
- Maintain different locations: offices, shops, public spaces, etc., ensuring the generation of intervention reports and quality control lists with pictures
- Manage several types of services: routine cleaning, specific maintenance, emergency interventions, waste management, etc.
Simpleter, your digital co-pilot for the cleaning sector
- Automated scheduling of staff according to time slots, assignments, skills, and absences
- Time tracking to monitor attendance and hours actually worked.
- Budget monitoring by site: payroll, costs, and net margin in real time.
- Quotes, invoices, and payment tracking: ability to duplicate a quote, track conversion rates, convert a quote into an invoice in two clicks, and automatically follow up on overdue unpaid invoices
- Supply orders: Ability to order from the work order and choose the delivery location (site of intervention, intervenor's location, counter pickup, company stock, etc.)
- Mobile app: one click on the site address opens the browser, automatic time tracking, access to the history of previous interventions, pre-configured digital checklists, taking pictures, report with customer digital signature, offline mode possible, as well as dictating the report instead of writing it.
- Customer web portal: access to reports, intervention history, scheduling, statistics, quotes, and invoices, and the ability to submit a new intervention request.
- Dashboard and reporting: a 360° view of your business with analytical tracking by customer, site, contract, and type of service, schedule fill rate, tracking of actual versus planned hours, etc.

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