ERP metal curtains: increase efficiency, traceability, and responsiveness

Optimize your roller shutter maintenance and repair services with business ERP software: planning, traceability, quotes, invoices, and alerts.

Roller shutters: Optimize your operations and secure your contracts

Companies specialized in the installation, maintenance, and repair of metal curtains and protective grilles operate in sensitive locations: shops, warehouses, parking lots, commercial buildings, etc.

You must combine responsiveness, traceability, and regulatory compliance.

In your sector, you must:

• Respond urgently to breakdowns that cause blockages (stuck curtain, broken motor, electrical problem)
• Perform preventive maintenance to limit the risk of downtime
• Manage contracts with 24/7 service clauses
• Ensure compliance with safety standards (locking, resistance, fall protection, disabled access).
• Coordinate your technical teams across multiple sites
• Manage technical logistics: Order motors, control boxes, specific accessories, monitor supplies, and manage inventory
• Create quotes and invoices: Quick estimates using a library of works, and monitor payments and customer reminders

Simpleter, your digital co-pilot for the Roller shutter industry

• Intelligent planning of recurring multi-site, multi-technician, and multi-day interventions with linked digital checklists, required equipment and tools, ordered supplies, estimated duration, appointment times, and flat rates.
• Advanced contract management: automatic non-compliance alerts, business process tracking, SLA monitoring, recurring billing.
• Quotes, invoices, and payment tracking: ability to duplicate a quote, track conversion rates, convert a quote into an invoice in two clicks, and automatically follow up on overdue unpaid invoices.
• Supply orders: Ability to order from the job site and choose the delivery location (job site, technician's location, counter pickup, company stock, etc.). Inventory management: warehouse and technician vehicles. Technician mobile app: one click on the site address opens the browser, automatic tracking of hours, access to previous service history, pre-configured digital checklists, picture-taking, reports with customer digital signatures, offline mode available, as well as the option to dictate reports instead of typing them.
• Customer web portal: access to reports, certificates, service history, schedule, statistics, quotes, and invoices, with the option to submit a new service request
• Dashboard and reports: a 360° view of your business with analytical tracking by customer, site, contract, and type of service, schedule fill rate, tracking of actual versus planned hours, etc.