Quality and security integrated into every module of the Simpleter FSM software
Your company...
Ensuring the quality of your services and the safety of your teams is one of your priorities:
it is also what your customers expect from you and what your employees are entitled to demand. However, in many service companies, these aspects remain difficult to control and are not always respected.
Quality procedures, when they exist, are often scattered across multiple locations, in shared files, emails, Excel spreadsheets, etc. Prevention plans are created on an ad hoc basis, rarely updated, and sometimes even forgotten in the field. Non-compliance is reported verbally but rarely tracked or analyzed. This makes it difficult to know whether procedures are being properly applied, whether checks have been carried out, or whether indicators are accurate and up to date.
You have no tools to effectively manage follow-up, and your customers' requirements (contractual or regulatory) continue to pile up... As a result, this becomes a source of stress, errors, and uncontrolled risks.
When it comes to your company's IT security, the situation is often unclear because your data is hosted by a service provider, but you have no real visibility into the protocols in place... Backups are not verified, access is not secure, and your company remains dependent on a third party to protect one of its most critical assets.
The Simpleter solution
With Simpleter, quality, operational security, and data security are natively integrated into the ERP, in all modules.
Quality becomes concrete: you define your own requirements and your own checklists. You manage based on facts, not intuition. Non-compliance triggers an alert. The prevention plan is attached to the mission/intervention. A procedure can be consulted directly by field teams. Everything is fluid, traceable, and operational.
Security, too, is designed to be simple and robust. With Simpleter, your data is hosted in Europe, in compartmentalized environments protected by enhanced authentication. Each company has its own SQL database, which is secured by an administration account specific to each company.
And in the event of an incident, automatic backups (daily, weekly, and monthly) ensure a quick recovery without any loss of data.
Simpleter frees you from technical constraints and gives you the means to structure what matters: control over your commitments, the trust of your customers, and the peace of mind of your teams.
