Elevators

Sanitary water systems, domestic hot water (DHW) production, connections, flushing operations, preventive maintenance, regulations, legionella prevention… Plumbing work requires technical precision, accurate documentation, and meticulous planning.

In your sector you must:

• Comply with strict European and national regulations: EN 806, EN 1717, and local rules related to drinking water safety, legionella prevention, and building standards.
• Manage the maintenance of numerous systems: DHW tanks, water softeners, filters, check valves, risers, collective piping networks, and more.
• Perform flushing operations, carry out regular measurements, maintain temperatures, and log all activities.
• Track regulatory compliance and required documentation (as-built documentation, inspection reports, commissioning records, DHW maintenance documents…).
• Schedule maintenance, repairs, and work orders with internal teams and subcontractors.
• Respond quickly to emergencies (leaks, backflow issues, sanitary non-compliance).
• Create quotes, track billing and payments, and manage supply orders.
• Document each intervention with complete traceability.

Equipment Database and Sanitary Compliance

• Full tracking of systems: DHW tanks, water softeners, filters, valves, risers, piping networks, etc.
• Accurate data: location, pictures, serial numbers, procedures, maintenance frequencies…
• Smart scheduling: flushing operations, temperature readings, legionella checks, periodic maintenance.
• Built-in alerts: non-compliant DHW temperatures, incomplete maintenance records, missed interventions, quotes to create, work orders to schedule, pending invoices, and more.

Mobile Technician App

• Industry-specific checklists: DHW flushing, temperature readings, check-valve testing, tank draining, etc.
• Required tools and materials identified beforehand.
• Digital reports: automatic time tracking, photos, customer signatures, and recorded anomalies.
• Intuitive features: voice-dictated reports, offline mode, and GPS navigation to the site.
• Full history per piece of equipment and per site, accessible anytime.

Customer Relations, Profitability, and Invoicing

• Quote and invoicing features: easy creation, duplicating quotes, conversion tracking, overdue payment reminders.
• Supply orders and inventory management: per work order, with direct delivery to the site, technician, or agency, plus delivery tracking.
• Customer web portal: intervention tracking, document access, ability to submit requests, and approve or decline quotes.
• Precise analytical tracking: actual cost per work order, per site, per service type, per customer or piece of equipment, with performance indicators and compliance rates.