Elevators

In your sector you must:

Maintain elevators, freight elevators, lifting platforms, and elevators for people with reduced mobility (PRM), subject to strict legal obligations and high availability requirements. The profession requires perfect coordination between technicians in the field, administrative services, and customers with multiple locations, in a context of traceability and permanent safety.

• Management of multiple devices and multiple locations : each device has its own characteristics, history, maintenance log, and legal deadlines.
• Heavy legal obligations : periodic visits, technical inspection by an independent body, troubleshooting within a certain period of time.
• Traceability and reporting : requirement for a complete history for each device, with quick access to reports, interventions, and replaced parts.
• Urgent interventions : elevator blocked, people trapped – immediate response required with proof of treatment.
• Coordination of subcontractors : particularly for independent technical inspections or modernization work.
• Fragmented invoicing : maintenance packages, repairs outside the contract, modernization, parts – often managed with different tools.

Simpleter, the ERP solution specially developed for professionals in the elevator industry

Simpleter helps you digitize, centralize, and manage all your lift activities, while complying with professional standards and improving operational performance.

Equipment and regulatory compliance

• Accurate management of elevators : type, address, capacity, year of installation, manufacturers, electrical diagram, safety features, etc.
• Complete history : interventions, incidents, malfunctions, suspensions, quotes, replacements.
• Intelligent maintenance planning : systematic visits based on contractual or legal deadlines.

Mobile app for technicians

• Personalized checklists : inspection of safety equipment, cables, brakes, emergency equipment, etc.
• Automated field reports : time registration, pictures, customer signature, identified deviations.
• Real-time reporting of deviations : automatic transmission to the back office or customer for quote validation.

Compliance and legal obligations

• Integrated compliance alerts : schedule regulatory audits, resolve non-compliance issues within the permitted deadline, critical deadlines.
• Digital maintenance log : automatically updated, available to the regulatory authority or customer.
• Follow-up on independent audits : record reports, archive them, compare them with internal audits.

Customer relations and business management

• Special customer portal : access to reports, quotes, schedules, history, compliance rates, recurring faults.
• KPI per elevator : availability, faults per location, average repair time, response time in emergencies.
• Follow-up of services outside the contract : quote, validation by customer, immediate invoicing.

Profitability and invoicing

• Invoicing in multiple formats : fixed contract, repairs, interventions with quotation, modernization, spare parts.
• Tracking margins per intervention or contract : time spent, parts, travel, actual costs.
• Appointment management : tracking SLA agreements, non-compliance alerts, defect history.

Simpleter, your digital co-pilot for the elevator industry

Simpleter enables you to transition from fragmented management to uniform, intelligent, and compliant management of your entire lift fleet. By integrating maintenance, compliance, customer relations, and profitability into a single tool, you can enhance your performance, traceability, and competitiveness.